Privacy Policy and Terms of Use – Marooq Platform

1. Introduction

Welcome to Marooq, an innovative Arabic social media platform designed to offer a unique and engaging digital experience. By using our mobile application or website (collectively referred to as "Marooq", "we", "our", or "us"), you agree to be bound by this Privacy Policy and Terms of Use. These terms govern your use of our services and explain how we collect, use, and protect your personal information.

We reserve the right to modify these terms at any time. Users will be notified of any material changes via email or in-app notifications when necessary.

2. Information We Collect

When you interact with Marooq, we may collect the following types of information to improve your experience and ensure the proper functioning of the platform:

A. Information You Provide Directly:

• Full name

• Phone number

• Email address

• Profile photo (if uploaded)

B. Automatically Collected Information:

• IP address

• Browser and device type

• Mobile operating system

• Cookies and usage data

• Activity logs within the platform

C. User Activity:

• Posts, comments, likes, and shares

• Point collection and usage history

• Files uploaded or downloaded through the platform

3. How We Use Your Information

We use the collected data for the following purposes:

• To enhance and personalize your user experience

• To provide technical support

• To deliver relevant notifications or updates

• To monitor and enforce compliance with community guidelines

• To process financial transactions related to the platform’s rewards system

• To improve our services and optimize performance

4. Data Sharing with Third Parties

We do not sell your personal information. However, we may share specific types of data with trusted third parties for the following reasons:

• Analytics Partners: For analyzing app usage and improving features

• Legal Authorities: In response to a lawful request from a court or government agency

• Payment Providers: For the purpose of transferring earnings through supported e-wallets in Jordan or other supported regions

All third-party partners are contractually obligated to protect your data and follow strict confidentiality policies.

5. Points and Rewards System

Marooq features a rewards system where users earn points by interacting with the platform. These points can be redeemed for real money through supported e-wallets.

We reserve the right to modify or discontinue the points system at any time without prior notice. Abuse or manipulation of the system may lead to account suspension or termination.

6. Data Protection and Security

We implement technical and administrative safeguards to protect your data against unauthorized access, loss, misuse, or alteration. Security measures include:

• Data encryption

• Activity monitoring

• Regular system updates

• Restricted access to sensitive information

Despite our efforts, no platform can guarantee 100% security. Therefore, your use of Marooq is at your own risk.

7. User Responsibilities

By using Marooq, you agree to:

• Take full responsibility for the content you publish

• Avoid sharing illegal, harmful, fraudulent, or offensive material

• Respect the rights and privacy of other users

• Use the platform lawfully and in good faith

We are not liable for any actions performed by users either on or off the platform. Users retain full rights to their content but grant us a non-exclusive license to display it within Marooq.

8. Changes to This Policy

We may update or modify this Privacy Policy and Terms of Use at any time. Users will be notified of significant changes via email or in-app notifications. Continued use of Marooq after such changes constitutes your acceptance of the updated policy.

9. Account Deletion and Data Removal

You may request account deletion or removal of your personal data at any time by accessing the account settings or contacting us. We will process your request within 14 business days.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our Terms of Use, feel free to contact us through:

? Email: [email protected]
? Or via our in-app support channels

Your Consent

By using Marooq, you confirm that you have read, understood, and agreed to this Privacy Policy and Terms of Use. If you do not agree with these terms, please stop using the platform immediately and delete your account if applicable.